FREQUENTLY ASKED QUESTIONS
How do I contact you?
For Customer Service & PR inquiries: [email protected]
What payment methods does RESORT ROC accept?
We accept PayPal, Visa, MasterCard and American Express.
Are taxes included in the price of my order?
Your appropriate taxes are calculated when you are checking out, at the end of the checkout process.
Can I change or cancel my RESORT ROC order once it’s been placed?
Please email us at [email protected] for any desired changes on orders; if you order has been mailed, we unfortunately cannot make any changes.
Can I track my RESORT ROC order?
Yes, you will receive a tracking number once your order has been shipped.
Do you ship worldwide?
Yes!
How do I return or exchange a RESORT ROC item?
For returns or exchanges, please contact us at [email protected].